Tokugawa Garden
Exterior of the Kuromon gate
Kuromon gate entrance
Ozone entrance
Interior of the accessible toilet at the Kuromon gate entrance
Interior of the accessible toilet at the Ozone entrance
- Address
- Postal code:461-0023
1001 Tokugawa-cho, Higashi-ku, Nagoya
- Telephone
- 052-935-8988
- Facsimile Number
- 052-937-3847
- Available time of usage
- From 9:30 to 17:30
- Regular day off
- Every Monday (the following weekday if Monday is a public holiday), New Year's holidays (from December 29th to January 1st)
- Access
- ・10-minute walk from JR Ozone station Southern Entrance
・3-minute walk from city bus main line 2 “Tokugawaen Shindeki”
- Access map
- （External Link）
- Parking Lot(s)
- Available
Regular parking space（77Quantity:）
Wheelchair-user parking space（5Quantity:）
- Barrier-Free Map
- （External Link）
- Home Pages
Nearest Public Transportation
- JR Ozone Station
- Nagoya City BusTokugawaen Shindeki
Universal Points
It is difficult to make traditional Japanese garden fully accessible, and even if the Tokugawa Garden has some areas that are inaccessible, there are different routes that can be enjoyed by wheelchair users with the help of a caregiver (wheelchair access map).
Entrance and Exit Information
- Steps at the entrance and exit
- Unavailable (entirely flat or slope)
- Minimum width of facility entrances and exits
(90 centimeters or more) - Available
- Audio guidance for facility entrances and exits
- Unavailable
- Remarks
Parking Information
- Wheelchair-user parking space
(minimum width of 3.5 meters) - 5Quantity:
- Regular parking space
- 77Quantity:
- Remarks
Accessible toilet (multi-functional restrooms)
- Accessible toilet
(multi-functional restrooms) - 5Number of locations
- Ostomate facilities
- Available
- Wheelchair Access
- Accessible
(Note) Wheelchair Accessibility Criteria
Does the toilet meets the requirements of barrier-free accessibility laws, such as having handrails on both sides of the toilet bowl (with movable handrails on one side) and having enough space for a wheelchair to turn around (at least 150 centimetres in diameter)?
- Large beds
(where adult diapers can be changed) - Unavailable
- Facilities for infants and toddlers (such as diaper changing tables and high chairs)
- Available
- Remarks
- There are accessible toilets in the free area as well.
General Restrooms
- Wheelchair Access
- Not accessible
- Where strollers can be used
- Not accessible
- Ostomate facilities
- Unavailable
- Large beds
(where adult diapers can be changed) - Unavailable
- Facilities for infants and toddlers (such as diaper changing tables and high chairs)
- Unavailable
- Remarks
Elevator Information
- Elevator(s)
- Available
- Audio guidance inside the elevator
- Unavailable
- Elevators that can carry wheelchairs
- Available
(Note) Accessibility Criteria for Elevators Carrying Wheelchairs
Door width: at least 80 centimetres
Elevator car: at least 140 centimetres wide and at least 135 centimetres deep
- Size of the car
-
Width 80cm x depth 140cm: Capacity 11 people, 1 unit
- Operation Buttons
- Push-button type
- Braille is displayed on the control panel
- Available
- Remarks
Elevator(s)
Interior of the elevator in Kansenro
Control panel inside the elevator in Kansenro
Other Facilities and Services
Equipment
- Nursing room
- Unavailable
- Calm-down room or space
- Unavailable
- Bench
- Available
- Kids room or kids space
- Unavailable
- Wheelchair accessible drinking fountain
- Unavailable
Faucet: height 70cm to 80cm, Lower part: height 65cm or more, Depth 45cm or more
- Braille blocks lead from the entrance to staffed information centers (such as a front desk or reception area).
- Unavailable
- Tactile guidance maps are installed throughout the facility.
- Unavailable
Services
- Written Communication Support
- Available
- Text to Speech Support
- Available
- Equipped with communication support boards
- Unavailable
- Employees offer facility information and guidance to the visually impaired.
- Available
- A Braille version of facility information pamphlet is available for distribution.
- Unavailable
- An enlarged print version of the facility information pamphlet is available for distribution.
- Unavailable
- Wheelchairs may be borrowed
- Available 4Quantity:
- Baby strollers may be borrowed
- Unavailable
- Audio commentary of exhibits
- Unavailable
- Are educational trainings on barrier-free access held (at least once a year)?
- They are not held
- Understanding those with disabilities that are not visibly apparent
- Available
- Facility certified as having a "Barrier-Free Awareness" by the Japan Tourism Association
- －
- The Disabled Discount System
- Other facility selling points
- It is published on the tourist accessible information portal site operated by the NPO organization “NET Tokai for People-Friendly Town Development.”
The Tokugawa Garden Volunteer Guide Association offers a free program to guide visitors through the paid area of the Tokugawa Garden. (Every Friday, Saturday, Sunday, and public holiday)